Please read our conditions of use carefully as by using the Website you are acknowledging that you agree to be bound by all of the terms and conditions mentioned below. If you do not agree to these terms and conditions, please do not use the website. No solicitation is made to any person to use any information, material, products or services in any jurisdiction where the provision of such information, material, products and services is prohibited by law or any applicable contract with our vendors.

M.Ezzat Jallad & Fils S.A.L reserves the right to vary and amend the conditions of use at any time at its sole discretion and with or without express notice to any use. All amended terms shall automatically be effective immediately after they are initially posted. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the Website after they have been posted.

We take every care and precaution to ensure that information published on the Website is accurate and correct when posted and regularly updated, but we do not guarantee its accuracy. You are advised to verify the accuracy of any information before acting upon it. You expressly agree that the use of this Website is at your sole risk. We may change the information at any time without notice.

We publish the Website "as is" and “as available” without any warranty of any kind, express or implied, as to the operation of our Website, the accuracy of the information or the products or services referred to on the Website. We shall not be liable for any losses or damage that may result from use of the Website as a consequence of any inaccuracies in, or any omissions from, the information which it may contain. In no event shall we be liable for lost profits or any direct or indirect special, incidental or consequential damages arising out of or in connection with the use or the inability of use of this Website, even if we have been advised of the possibility of such damages.

RETURN POLICY

The Customer shall be entitled to return any part to M.Ezzat Jallad & Fils S.A.L within 14 (fourteen) days after the Delivery/Pick-up Date, for credit or exchange, provided that:

1. The part must be unopened in its original packaging in a resalable condition;

2. M.Ezzat Jallad & Fils S.A.L will charge a restocking fee of 15% (fifteen per cent) of the price for the part to the Customer, unless M.Ezzat Jallad & Fils S.A.L incorrectly supplied the part

3. No lubricants, electrical parts, specially built hoses or dry charged batteries filled with acid will be accepted by M.Ezzat Jallad & Fils S.A.L for returns, unless incorrectly supplied by M.Ezzat Jallad & Fils S.A.L 

4. The Customer will not be entitled to a credit on emergency and/or airfreight surcharges, unless the part was incorrectly supplied by M.Ezzat Jallad & Fils S.A.L 

5. The Customer will be liable for all transport costs, unless M.Ezzat Jallad & Fils S.A.L incorrectly supplied the part

6. Notwithstanding the above, parts classified as “Non-Returnable” shall not be refundable by M.Ezzat Jallad & Fils S.A.L to the Customer.

GENERAL PAYMENT 

The Customer must pay the full amount owing in terms of the Trading Account to M.Ezzat Jallad & FILS S.A.L. upon pickup or delivery in cash bank notes or transfer outside Lebanon to a specified bank account.

 The Customer shall pay any amount payable by it in terms of the Quotation: 

(a) In the currency set out in the quotation, read together with the Acceptance; 

(b) Free of bank and other charges and without any deduction or set-off or withholding

(c) By way of electronic funds transfer into the bank account specified by M.Ezzat Jallad & FILS in the invoice. 

(d) If quotation amounted below $1,000, payment must be fulfilled upon delivery, cash is accepted in both local and foreign currency as for check payments must be issued in local currency equivalent to the market dollar rate as per Lebanese pound.

(e) If quotation amount exceeds $1,000, a payment must be made in advance in USD cash bank notes or transfer the amount abroad to a predefined bank account.

Despite M.Ezzat Jallad & FILS giving its approval for a particular method of payment, all risk in and to a particular means of payment shall remain with the Customer. A payment by the Customer is only considered to have been made, once the full amount of that payment is available to M.Ezzat Jallad & FILS as freely available funds in its nominated bank account.

M.Ezzat Jallad & FILS shall issue an invoice to the Customer in respect of any Acceptance before or at the time of Delivery. Such invoice will be paid by the Customer: where the Customer has a Trading Account with M.Ezzat Jallad & FILS 

Unless expressly agreed otherwise, all invoices shall be made payable in the currency set out in the invoice.

Should M.Ezzat Jallad & FILS agree to delivery in part, the deliveries will be invoiced separately and must be paid immediately.

EXCHANGE RATE FLUCTUATIONS

Where any amount payable under a Contract is based on an exchange rate, that exchange rate shall be set out in the quotation. 

The Customer agrees to bear the risk in any variation in the exchange rate of the Lebanese Pound against the applicable foreign currency in accordance with the terms set out in the quotation, from the date of quotation until the date of payment.

CUSTOMER’S FINANCIAL OBLIGATIONS 

The Customer acknowledges that it understands its financial obligations in terms of the Contract and agrees to the breakdown of these financial obligations as set out in the quotation and confirmed in the Acceptance.

The Customer warrants that it has the power and capacity and has obtained all necessary authorizations and consents to enter into, and perform its obligations under, the Contract and such other agreements and arrangements referred to in the Contract, and that it enters into the Contract voluntarily.

QUOTATIONS 

Upon request, M.Ezzat Jallad & FILS will prepare a quotation for the Customer in respect of any required Services or parts which will remain valid for the period stated in the quotation, which period shall not exceed 30 (thirty) calendar days, if by any means a quotation holding a local currency the stated validity will not apply.

The quotation shall set out an estimate of the fee payable for the Services & Parts and will not be binding on M.Ezzat Jallad & Fils S.A.L until accepted in terms of clause. 

DELIVERY OF GOODS

The Customer acknowledges that its authorized representative will be present at the handover/delivery of the Goods. To the extent that the authorized representative is not present at the handover/delivery, the Customer acknowledges that such information regarding the Goods will be given to the person collecting/receiving the Goods on its behalf, and that it is the Customer’s obligation to ensure that such information is effectively communicated to all persons as it deems fit.